Terms and Conditions

Introduction

Welcome to Moon Scent! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.

Company Information

Moon Scent is a premier provider of spices and exotic eastern seasonings, based in Istanbul, Turkey. Our registered address is:

Spice Bazaar No:41/1,

34116 Istanbul, Turkey

Phone: +90 534 482 47 67

Eligibility

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services. You also agree that the information you provide is accurate and up-to-date.

Use of the Website

Moon Scent grants you a limited, non-exclusive, and revocable license to access and use our website for personal and non-commercial purposes. You agree not to:

  • Engage in any fraudulent, illegal, or harmful activity while using our platform.
  • Reproduce, distribute, or modify any content without our express permission.
  • Disrupt or interfere with the operation or security of the website.

Product Information

We strive to provide accurate descriptions and images of our spices and seasonings. However, variations in color, size, and texture may occur due to the natural characteristics of our products. Moon Scent is not liable for such variations.

Pricing and Payment

All prices displayed on our website are in Turkish Lira (TRY) and include applicable taxes unless otherwise stated. We reserve the right to change prices without prior notice. Payments must be made through the methods specified on our website at the time of purchase.

Shipping and Delivery

Moon Scent offers shipping services within Turkey. Delivery times may vary based on your location and the availability of the products. We are not responsible for delays caused by third-party couriers. Detailed shipping information will be provided at checkout.

Returns and Refunds

We aim for your complete satisfaction. If you are unsatisfied with your purchase, you may return it within 14 days of receipt, provided the product is unused and in its original packaging. Refunds will be issued after inspecting the returned items. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

Limitation of Liability

Moon Scent is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim is limited to the amount paid for the product in question.

Intellectual Property

All content on our website, including text, images, and graphics, is the property of Moon Scent or its licensors. Unauthorized use of our intellectual property is strictly prohibited.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Moon Scent is not responsible for the content, policies, or practices of these external sites. Visiting third-party websites is at your own risk.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Turkey. Any disputes arising from these terms shall be resolved exclusively in the courts of Istanbul, Turkey.

Changes to Terms and Conditions

Moon Scent reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Moon Scent

Spice Bazaar No:41/1,

34116 Istanbul, Turkey

Phone: +90 534 482 47 67